Oral-B App Reviews

This app is pretty developed and that it doesnt reflect the day-to-day use by real people. In reality, iPhones have to be changed. The app does not respond well to changing hardware. It doesnt reflect the day-to-day use that users would put it through. One might sleep in on Saturday morning and find themselves not being able to record the actual events of the day. Multiple users are also problematic. While well-intentioned I dont think it enables users to accurately reflect their use.

After trying the app and finding it glitchy and undependable, as many other reviewers have reported, I decided against buying an Oral-B brush. The app forms an important part of the super-expensive brushs value, after all. In a sense, this app is a great sales tool against buying a brush. Too bad. I love the concept.

Another time zone change, another entirely random reset of the data. This time while it agrees I have been brushing faithfully twice a day, it nevertheless reset my brushing record to one day in all categories. I think Oral-B abuses its programmers, who take it out on their customers in the small ways they can.

I would keep the business analysts but fire the developers and testers. Very bad execution of a good design. The one thing it lacks in design is more than one person using this app. No way to select users so each family member needs their own handle. Fail

For the most part the app is rather user friendly. I didnt sync when brushing for a number of days as the toothbrush was supposed to save the data for 30 days. When I went to sync, there was no data stored. I do not always want to bring my toothbrush into the bathroom to sync daily

Everything syncs perfectly and it really is a useful tool to track your progress. It also makes you more aware of what you are doing rather than going into automatic pilot which might create bad habits. The app also keeps you honest as it asks you to floss and brush your tongue each time. Its funny how a silly smileyface encourages you to do better over time.

Constantly freezes whilst brushing my teeth. Takes way to long to connect to my tooth brush, just a time consuming app I dont have time for.

It starts to work fine sometimes other times it just sits there and nothing happens. It sometimes does not sync with the toothbrush. The graphics at the end are rather childish.

Not sure about others, but No problems after more than a month of use. Nice nice extra features would be multiple users, but not an issue for me. Great motivator to never miss a brushing or skimp on timing.

Its a good app, but it definitely needs multiple user support so that the statistics are useful!

You would think that a company that creates a hugely expansive appliance to be used by multiple members of the family via personalizable individual heads would be able to sync each head to a profile in the app, allowing parents to track childrens brushing habits efficiently? Well think again because this seems to be single use, 1986-era application design... Steer away until these guys get in the 21st century :(

Supposedly 20 days should be stored on your brush and when you use the app its supposed to sync up. It doesnt. It simply doesnt work. Update the app oral b or stop selling the brush. As it currently sits, the Bluetooth function is, at least to me, basically useless.

My husband and I share the brush handle, it would be nice to have a multiple users option. Is there a way to do this?? Otherwise, its a cool app, I like the news updates. Who knew, brushing your teeth could be made fun.

The app basically works as youd expect. The toothbrush replacement reminder is nice. Brushing with a Bluetooth toothbrush works very well. The app would be better if there were also an Watch app, as Im more likely to have my watch present than my phone when brushing my teeth.

Another update. We shall see if the fatal flaws have been addressed. But one noticeable change is that all external content - weather and news - were dropped. So now there is nothing to read while brushing. Thanks, Oral B! ---- Yesterday I had a 135 day brushing streak. Today it is 7 days. What happened? Well, the app decided overnight that I did not brush enough on a particular day two weeks ago and rescinded a previously granted credit. The arithmetic doesnt even make sense, but thats the kind of nonsense Ive come to expect from this terrible app. --- Aaaaand yet another random spontaneous data reset. This time I lost a months worth of brushing data. Why? I assume because Oral B hates its customers, with a passion verging on demonic. By the way, dont believe the one-line "this is teh BEST ap evah!" reviews. They are all written by the programmers mommy. --- Yet another "update" that screws up. After updating, I lost almost half a years worth of data when it arbitrarily reset my flossing, tongue cleaning and rinsing data to 7 days. For unclear reasons it kept most though not all of my brushing data. --- I had high hopes for the recent update. Alas, it adds exciting new features such as “Dental Journeys” while failing to fix basic flaws. Look, Oral-B: some people travel. Travelling often involves changing time zone. Your app doesn’t handle this at all well. I recently had to do a long (intercontinental) flight and was careful to brush my teeth twice in the few hours I had in the first time zone, and then again when I arrived about 18 hours later - all within the same 24 hour period. Yet the next day I discovered that the app had arbitrarily changed the dates of the sessions so that I had allegedly not brushed my teeth at all on the day in question. This broke the streak I had accumulated. Many readers may think this is a silly complaint, but it cuts to the heart of what this app is supposed to do, and do well: faithfully record brushing sessions, and create an incentive to maintain streaks. Without this feature working as advertised, there is really no reason at all to buy the expensive Bluetooth-equipped toothbrush. Next time you upgrade the app, Oral-B, spend a few hours investigating and fixing this problem. Yet another brushing streak broken retroactively, for no evident reason other than that Oral-B hired some 12 year old to write the app for this product. I no longer hate the programmers. Theyre obviously in over their heads. No, I hate the managers. And they should hate themselves too, for letting down their colleagues and the entire company. Yet another problem: this app assumes users have no social lives and must brush their teeth before midnight. Even 1 minute past midnight is too late. The solution is obvious: credit should be given for two brushing sessions in 24 hours, unrelated to the turn of midnight. But that would require Oral B caring about delivering on the promise of their app. Updated: this just gets worse. I had to reinstall iOS again and despite doing a full restore I lost the data for this (and only this) app. And every time I go to a different time zone, the app changes week-old data, pushing around brushing sessions and breaking my streaks. The whole point of the Bluetooth feature is the data collection. If Oral B cant support this with a properly written app, customers shouldnt bother paying the significant premium for the Bluetooth brush. Stick to a cheaper brush and record your sessions by hand. ----- A really badly written application. After re-installing iOS for unrelated reasons, the app stopped connecting with the brush. Even before that, the app behaved erratically, changing data it had already written, refusing to give credit for sessions that it had to all appearances recorded, etc. Come on, Oral-B, hire a real programmer and do this right!

Why do you think its a good idea to set the language of the app based on the phones region and not the phones language???? Im in Japan BUT I want the app in ENGLISH!!! Stupid :(

I need this 4 my Apple WATCH

Really great app for those who like to take control over every aspect of their life.

There is a big problem in Bluetooth connectivity to the app on iPhone 6 Plus with iOS 9. The app does not see the brush despite the all tricks: switching on and off, changing the cleaning modes etc. Bluetooth symbol (smart guide) is glowing and nothing happens. The brush connects with no problem to the smart guide. Please fix it.

Where did the News & Weather go? And no more vibrations. Im very disappointed in the latest version.